Shipping Policy

How long will the item take to arrive?

The shipping time consists of two sections –

  1. Processing Time. Verification of order details, sourcing, quality checks, and packaging. All orders are dispatched from manufacturer within 72 hours (3 days) after the order is placed and the payment is received.
  2. Shipping Time. The time taken to arrive to destination after dispatch from the warehouses.

We use a high-security checkout procedure on our site to protect both the customer and the brand ARIGETA. This extends our processing time to 5 days as we fully verify our customers and fulfil orders.

Following this, your package will arrive between 10-20 business days depending on your geographic location and availability of stock.

USA

Standard Secured Shipping & Insurance takes 1 ½ to 4 Weeks for delivery (If your item is in stock).

Other Countries

Unfortunately, shipping to other countries outside of the USA is currently unavailable.

*NOTE: On purchase, you, the customer, must accept that these delivery times are estimates only, based on the average data from 10,000+ Orders. Some orders may be faster or slower depending on the location of recipient and the fulfilment center used.

Order & Tracking

When you place your order on the FREE item, you will receive a Purchase Confirmation email confirming your Order # and purchase details. You can cancel your order or make changes to your shipping information the same day you place your order for the first 6 hours. After 6 hours, your order will be processed for stocking, packing, and shipping. This normally takes 5-14 business days. Once completed, your order will be shipped.

DELIVERY TIME

All orders are processed including quality assurance (QA) process, testing, and packing within 5-10 business days of the order being placed.

  • Most US-based orders are shipped directly from our warehouse within 24-72 hours (1 to 3 days) for your convenience and maximum efficiency.
  • The only downside of our service is that our products are so *HOT* and normally out of stock in US warehouse. Don’t worry, we have backup storage in Asia and will ship your product directly from our warehouse if needed, and your order will arrive within 2 to 4 Weeks (the US Only). Your time is invaluable, and we won’t waste it.
  • For worldwide (non-US) customer: Unfortunately, shipping to other countries outside of the USA is currently unavailable.

We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by courier service.

RETURNS & EXCHANGES

What is your cancellation policy?

You have 6 hours of the same day to cancel your order and may receive a refund of the shipping fee after your purchase the FREE item. If you try to cancel your order after you received a Shipping Confirmation email, we will not issue a refund as the item has already been packaged and shipped out to you.

Please check the refund amount below: ARIGETA’s Refund Policy.

What is the return policy?

If your product is damaged or defected, we do not accept any return or exchange once the FREE item is already packed and shipped to you. We cannot send you a new one.

The return policy will not apply to FREE items or products that have any manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered to you.

The shipping cost is to be paid by the Buyer. But we do refund the shipping cost if you cancel the order within the first 6 hours.

See more about our return policy below: ARIGETA’s Refund policy.